FEES, REFUNDS AND CONDITIONS OF ENROLMENT - International Students

International Students policies and procedures are governed under the ESOS framework -

1) These conditions, and the availability of complaints and appeals processes, do not remove the right of the student to take action under Australia’s consumer protection laws.
 
FEES:
Your Course Fee is made up of
- Tuition Fee; the fee for studying your course
- Compulsory Resource Fee; the cost of resources for your course, this is non-refundable after course commencement. 
-Enrolment Fee; this is a non-refundable administration fee that forms part of your course fee
See list of ‘Fees & Charges’ on website.
2) A non-refundable $150 Enrolment Administration fee will be charged when a student formally accepts an offer from Evolution Hospitality Institute. The enrolment fee will be paid at the same time a student pays their first installment of tuition fees.
3) Invoiced tuition fees must be paid to Evolution Hospitality Institute and proof of receipt of payment must be confirmed before a Confirmation of Enrolment can be issued.
4) Evolution Hospitality institute is entitled to accept all tuition payments. However, should the intake be unavailable to the student after payment has been received, every reasonable effort will be made to accommodate the student in the next available intake.
5) New students must pay the full amount of all invoiced tuition fees in cleared funds not less than 8 weeks prior to the commencement of the program.
6) Re-enrolling/continuing students must pay the full amount of all invoiced tuition fees in cleared funds 6 weeks prior to course/subject commencement.
7) Evolution Hospitality Institute reserves the right to review fees at any time. All fees and charges are available on the website www.evolution.edu.au
8) Any change in tuition fees will be advised in writing to current students and applicants, and will appear in all public, promotional and marketing materials, at least 3 months prior to the commencement of the study period to which they apply.
9) The new fees will apply to all payments due from the published effective date.
10) Where a student is required to repeat a course or unit due to receiving a fail grade on the first or second attempt, the student will be required to pay applicable reassessment costs as available at www.evolution.edu.au. If they have failed more than half of the units undertaken, they may re-enrol and pay the current applicable tuition fee nominated for that course, on each occasion.
11) A qualification will only be issued for a course or part thereof when the entire fees for that course have been paid
 
FEE REDUCTION
12) Where course credit is granted any tuition fees paid for that course or courses shall be deducted from the last installment of tuition fees. Please note, any application for fee reduction must be processed before course commencement. No fee reductions will be made after 2 weeks from course commencement.
 
EVOLUTION DEFAULT
13) If a student is unable to complete an Evolution Hospitality Institute program due to a default by Evolution Hospitality Institute, being the failure to start the program on the agreed starting date, the program ceasing after it starts and before it is completed or because a sanction is imposed upon Evolution Hospitality institute under relevant State or Federal legislation, the student shall be entitled to a refund or an alternative course in accordance with the provisions of the National Code of the Education Services for Overseas Students (ESOS) Act. Where a refund is required, the amount of the refund will be paid within two weeks of the date of the default.
 
STUDENT DEFAULT
14) Where a student is unable to commence an Evolution Hospitality Institute program as a result of a visa not being issued for whatever reason, a refund of fees or other compensation will be made in accordance with the requirements of the ESOS Act 2002, as amended and the National Code 2007. To apply for this refund, you must provide a copy of the original rejection letter from the applicable visa processing centre. A calculation of fees refunded will be provided to each student.
15) No refunds will be made and the full course fee is payable where a student or applicant fails to complete, withdraws from, or does not commence an Evolution Hospitality Institute program (where they have not formally withdrawn), including where a) such failure to complete, withdrawal or non commencement results from changes to a student’s visa status, or b) for visa cancellation, or student electing to transfer to a different provider, after the student has commenced c) failure to make payment within 20 days of ‘intention to report for non-payment of fees’ letter or reporting for not meeting visa requirements.
16) If a student withdraws from a course and gives notice in writing a minimum of 28 days prior to the course start date, they are eligible to request a refund of the fees paid; up to 80% of the first semesters tuition fee and all of the second semester tuition fees and resource costs. The administration fee will not be refunded. If they have paid less than 80% of the first semester tuition fee, they will receive 80% of the amount paid. The administration fee will not be refunded. If a student withdraws from a course in writing less than 28 days before the course start date, they are eligible to request a refund of the fees paid; up to 50% of the first semesters tuition fee and all of the second semester tuition fees and resource costs. The administration fee will not be refunded. If they have paid less than 50% of the first semester tuition fee, they will receive 50% of the amount paid. The administration fee will not be refunded. If a student withdraws from a course after course commencement, the entire course tuition fee will be forfeited. This means that any student withdrawing from their course and not eligible for a refund under sections 14 & 15 of these terms & conditions, must pay all costs associated with their course as outlined on their Letter of Offer. No refunds will be paid to a third party unless it is indicated at the time the refund application is lodged, that any refunds due are payable to a third party The applicant may elect to have any paid tuition fees transferred to an alternative Evolution Hospitality Institute program if he or she has an approved application for the alternative program. If an applicant gives less than 28 days notice he or she will not be entitled to any refund or transfer of fees. A semester is comprised of two terms of study, or 6 months of study, or 1 term of work experience.
 
DEFERRING COMMENCEMENT
17) Where an applicant elects to defer commencement of a Evolution Hospitality Institute program for which an Letter Of Offer form has been accepted (by payment of course fees), any tuition fees or deposits paid will be held for up to 12 months from the original commencement date, to be applied to the new commencement date, on the condition that the
written application to defer commencement has been received from the applicant by Evolution Hospitality Institute not less than 28 days prior to the original commencement date.
18) Every reasonable effort will be made to accommodate the applicant in a later course of his or her choice. If the fee for the course to be attended is greater than that of the course originally selected, the applicant shall pay the
balance in cleared funds to Evolution Hospitality Institute within a designated time frame.
19) Once the 12 month period after deferment lapses any payment made is forfeit and the applicant would be required to re-apply to Evolution Hospitality institute
 
NON- PAYMENT
20) Any student failing to pay fees after the due date as stipulated on the most recent tax invoice and/or payment schedule, a ‘notice of intention to report’ will be made in writing to the most recent address provided by the student. The student shall not receive any form of award or recognition of courses undertaken and shall be refused entry into classes until fees have been remitted to Evolution Hospitality Institute in full. This may result in a student not meeting visa requirements A 10% Surcharge will added to the installment amount calculated from the outstanding amount.
21) If a student fails to pay the full outstanding amount as stipulated on the ‘notice of intention to report’ and including any applicable overdue fees within 20 working days from the date of the letter, he or she will fall under the ‘student default’ section 16 of these Terms & Conditions.
22) Non-payment of fees when due shall mean that the
student shall incur a penalty fee equivalent to ten percent
(10%) of the amount unpaid.
23) The student shall be liable for all costs and disbursements incurred by Evolution Hospitality Institute in pursuing the debt including legal costs on a solicitor and
own client basis and Evolution Hospitality Institute’s collection agency costs.
24) If a student’s payment is dishonoured for any reason the Student shall be liable for any dishonour fees incurred by Evolution Hospitality Institute.
25) If a student withdraws after course commencement and/or is reported for non-payment of fees, Evolution will pursue all monies owing according to above.
 
APPLICATION AND ENROLMENT CONDITIONS
26) Evolution Hospitality institute reserves the right at its absolute discretion to reject any application or enrolment, and it shall be under no obligation whatsoever to give reasons for its decision. Evolution Hospitality Institute can, as part of the application process, interview students who have applied for Evolution Hospitality institute courses.
27) All students are bound to comply with the conditions stated in the Evolution Hospitality Institute Student Handbook which are subject to change from time to time
(see www.evolution.edu.au).
28) All students are expected to meet course requirements at all times, and to ensure that they are eligible to undertake Work Experience/Industry Placement. Competency in all units undertaken and a minimum of 80% attendance is considered a pre-requisite for placement.
29) The student is obliged to notify Evolution Hospitality Institute of any change of address and/or personal details while enrolled in a course, within 7 days of said change.
30) It is a condition of enrolment and responsibility of the student to ensure they hold appropriate OSHC (Overseas Student Health Cover) at all times while under a student visa.
30) No student shall be entitled to use the names “Evolution” or “Evolution Hospitality Institute” under any circumstances or at any time or in any place whatsoever, whether before, during or after their program and whether as a trade mark, company or trading name or otherwise, regardless of the service or products presented with no time or geographical limitation.
 
PRIVACY CONDITIONS
31) Access to personal information about the student may be shared between Evolution and the Australian Government and designated authorities and, if relevant, the Tuition Assurance Scheme and the ESOS Assurance Fund Manager. This information includes personal and contact details, course enrolment details and changes, and the circumstances of any suspected breach by the student of a visa condition.
32) The student agrees for Evolution Hospitality Institute to obtain from a credit reporting agency a credit report containing personal credit information about the student in relation to credit provided by Evolution Hospitality Institute.
33) The student agrees that Evolution Hospitality Institute may exchange information about the student with those persons either named as referees by the student or named in a consumer credit report issued by a credit reporting agency for the following purposes:
(a) to assess an application by the student; and/or
(b) to notify other credit providers or training institutions of a default by the student; and/or
(c) to exchange information with other credit providers as to the status of the student’s credit account, where the student is in default with other credit providers; and/or
(d) to assess the credit worthiness of the student.
34) The student consents to Evolution Hospitality Institute being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy
Act 1988).
35) The student agrees that personal credit information provided may be used and retained by Evolution Hospitality Institute for the following purposes and for other purposes as shall be agreed between the student and Evolution Hospitality Institute or required by law from time to time:
(a) provision of services; and/or
(b) analysing, verifying and/or checking the student’s credit, payment and/or status in relation to the continuing relationship between the student and Evolution Hospitality Institute; and/or
(c) processing of any payment instructions, direct debit facilities and/or credit facilities requested by the student;
and/or
(d) enabling the daily operation of the student’s account and/or the collection of amounts outstanding on the student’s account in relation to the services.
36) The student may give information about the student to a credit reporting agency for the following purposes:
(a) to obtain a consumer credit report about the student;
and/or
(b) allow the credit reporting agency to create or maintain a credit information file containing information about the student.
  
DECLARATION BY APPLICANT
I acknowledge that all the information provided on this form is correct and declare that I will abide by the terms and conditions in the Fees, Conditions and Refunds policy and the Code of Conduct outlined in the Student Handbook.
 
I agree to be bound by Evolution Hospitality Institute’s rules and regulations, and acknowledge that all disputes arising from the details and conditions contained in the application shall be governed by and constructed in accordance with the laws of Australia and be submitted to the jurisdiction of the courts of Australia.
 
I authorise Evolution Hospitality Institute to obtain further information if necessary from any relevant educational institution or previous employer as required.
 
 I confirm that I understand and accept that my personal information may be issued by Evolution Institute of Hospitality to any Government Agency for the purposes of monitoring our RTO compliance and standards of training and assessment and also to the Tuition Assurance Scheme provider if required. If I instruct an agent to complete this application form on my behalf, I do so on the basis that the agent is acting for me and it remains my responsibility to read the Terms and Conditions of Enrolment.
 
I understand that I need to request and be issued a formal Letter of Release in order to formally withdraw from the course, and under the National Code I must gain a letter of release from Evolution if I intend to change provider within 6 months of commencement of my principle course at Evolution.
 
I understand that I will be placed in a timetable and location allocated by Evolution, and this timetable may change during my course. I must attend all classes in my allocated timetable. I may apply for a timetable transfer only if I have extenuating compassionate circumstances.